Family Suite
- 2 Single beds or 1 Queen-size bed
Hotel · Hanoi · Ha Noi Municipality
Serenity Diamond Hotel
A 3-star stay in the heart of Hanoi’s Old Quarter, a short walk from the night market and major sights.
- 550 m from Hanoi Night Market
- Rooftop breakfast terrace
- Paid airport shuttle available
7.9
Very good
578 reviews
Booking.com 7.9 · 578 reviews
About
Serenity Diamond Hotel
Serenity Diamond Hotel sits on Cua Dong Street in Hanoi’s Old Quarter, about 550 metres from the Hanoi Night Market. A 3-star property, it offers guided tour assistance and a 24-hour reception, making it a practical base for first-time visitors to the city.
Rooms are straightforward but clean, with options from Superior Doubles to Family Suites. The hotel’s rooftop breakfast is a recurring highlight in guest reviews, as is the helpfulness of the reception team, who can arrange tours, airport transfers, and local recommendations.
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Security
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Rooftop breakfast with a view — Guests consistently praise the breakfast, especially when served on the roof terrace, which adds a memorable start to the day.
- Central Old Quarter location — A short walk to Hanoi Night Market (550 m) and many of the city’s attractions, with Train Street about 10–15 minutes on foot.
- Helpful, friendly staff — The team at reception repeatedly stands out for being accommodating, from quick check-in with a welcome drink to arranging tours and airport shuttles.
–
Worth weighing
4 to weigh- Facilities are limited — Guest ratings for facilities are low, and reviews note that amenities are packed into a small space, which may not suit those expecting a full-service hotel.
- Rooms are basic — While clean, rooms are described as basic, with some lacking obvious mirrors (one guest found one inside the closet door).
- Old Quarter crowds — The surrounding streets are narrow and often congested with scooters and street food stalls, making walking a bit of an obstacle course, though part of the area’s charm.
- Mixed experiences with add-ons — While staff are helpful, one guest had disappointing food from a recommended restaurant and a concerning massage experience arranged nearby.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Deluxe Family Twin Room
- 2 Single beds
Superior Double Room
- 1 Double bed
- Shower
- Fireplace
- Air conditioning
Junior Suite
- 1 King-size bed
- Shower
- Fireplace
- Air conditioning
Deluxe Twin Room
- 2 Single beds
- City view
- Shower
- Fireplace
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- Luggage storage
- Lift
- Currency exchange
- Safe deposit box
- No smoking on site
Food & Drink
- Restaurant
- Room service
- Welcome drink
- Mini-bar
- Tea and coffee facilities
- Electric kettle
Internet & Connectivity
- Free Wi-Fi in rooms
Services
- Paid airport shuttle
- Tours/Ticket assistance
- Car hire
- Laundry
- Housekeeping
- Fax/Photocopying
Room Amenities
- Air conditioning
- Flat-screen TV
- Sitting area
- Ironing facilities
- Free toiletries
- AM/FM alarm clock
- Cots
Outdoor & View
- Sun terrace
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.9/10 from 578 reviews
Booking.com · 7.9 · 578 reviews
7.9Verified guest“Breakfast was excellent, served on the roof with a great view and tasty food.”
7.9Verified guest“Beautiful hotel in a superb location. We had a superior room and loved it. Conveniently near the airport and close to the Deli Restaurant for dinner.”
7.9Verified guest“Great spot, with breakfast on the roof terrace. Reception staff were very helpful.”
7.9Verified guest“Central and surprisingly quiet. All the sights are within easy walking distance. Everything was clean, staff were friendly, and they gave us a welcome drink plus a map with sightseeing tips. They also offered guided tours to Ha Long Bay. We booked again for our second stay in Hanoi.”
7.9Verified guest“A great stay, my second visit of five nights.”
7.9Verified guest“The Old Quarter has most things within walking distance, about 10 minutes to the lake. It’s crowded with narrow streets, and you often have to walk on the road because scooters and food stalls fill the sidewalks, but that’s part of the charm. The room was good, though there seemed to be no mirrors – we only found one inside the closet door as we were leaving. Staff were very friendly and helpful, but my experiences with their recommendations weren’t great: the food I ordered from one of their restaurants was poor, and a massage arranged on the same street left me worried about my pockets. I didn’t book tours through them as I’d prebooked elsewhere.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Old Quarter: The hotel sits in the heart of the Old Quarter, where narrow streets are lined with shops, food stalls, and everyday life. Expect crowds and scooters; it’s all part of the experience.
Hanoi Night Market: About 550 m away, this bustling weekend market is a short stroll for souvenirs, street food, and local atmosphere.
Train Street: A 10–15 minute walk leads to the famous Train Street, where trains pass within inches of homes and cafés.
Hoan Kiem Lake: Roughly a 10-minute walk brings you to the lake, a peaceful escape from the Old Quarter’s bustle.
1 Cua Dong Street, Hanoi, Ha Noi Municipality, 100000, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 27 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is until 12:00.
Is parking available at the hotel?
Yes, the hotel offers parking, though it’s limited given the Old Quarter’s narrow streets.
Does the hotel offer airport transfers?
Yes, a paid airport shuttle is available, and guests have found it convenient.
Are pets allowed?
No, pets are not allowed at the property.
Is there a restaurant on site?
Yes, the hotel has a restaurant, and breakfast is served on the roof terrace, which guests particularly enjoy.
What room types are available?
Options include Family Suites, Deluxe Family Twin Rooms, Superior Double Rooms, Junior Suites, and Deluxe Twin Rooms.
The bottom line
A practical, well-located 3-star choice for exploring Hanoi’s Old Quarter, with a standout breakfast and genuinely helpful staff, though facilities are basic and the area is busy.
7.9Best for travelers prioritizing location and service over amenities.
Ready to book Serenity Diamond Hotel?
Tap through and we’ll open our booking partner’s site, with live prices and availability for your exact dates.
No payment on this site — you complete the booking on our partner’s site.